Privacy Policy

Last Updated: October 17, 2025

HIPAA Notice: This Privacy Policy describes our online and administrative practices. Our Notice of Privacy Practices provided at intake describes how we use and disclose Protected Health Information (PHI) for treatment, payment, and healthcare operations, and your HIPAA rights.

Scope

This policy applies to information collected through RevIV LLC’s website, forms, scheduling tools, communications, and on‑site interactions. It covers both personal information and, where applicable, medical information handled consistent with HIPAA.

Information We Collect

Identifiers: name, contact details, date of birth, account details.
Health/Medical Intake: history, medications, allergies, and treatment notes (PHI).
Billing: payment method, transaction details (processed by PCI‑compliant providers).
Usage Data: device, browser, pages viewed, referral URLs, and cookies/analytics.
Communications: messages via phone, SMS, email, or patient portal.

How We Use Information

To provide services and coordinate care.
To schedule, remind, and follow up on appointments.
To process payments and manage accounts.
To improve the Site, services, and patient experience.
To comply with legal, regulatory, and audit requirements.

HIPAA & PHI

We use and disclose PHI as permitted by HIPAA for treatment, payment, and healthcare operations, and as otherwise allowed by law (e.g., public health, law enforcement with valid process). You have rights to access, amend, request restrictions, and obtain an accounting of disclosures, as described in our Notice of Privacy Practices.

Cookies & Analytics

We may use cookies and similar technologies to operate and improve the Site. You can control cookies via your browser settings. Disabling cookies may limit some features.

Sharing with Service Providers

We may share information with vendors who assist with scheduling, communications, payment processing, analytics, EHR/EMR, or IT security. Where vendors handle PHI, we use HIPAA‑compliant safeguards and, where required, Business Associate Agreements (BAAs).

Data Security

We implement administrative, physical, and technical safeguards designed to protect information. No method of transmission or storage is completely secure; you use the Site and services at your own risk.

Data Retention

We retain information as required by law and for legitimate business purposes. Retention periods may vary by record type.